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New here? We’ll get you all caught up. If you’re not familiar with our design-as-a-service, let us be the first to answer your essential questions.

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faqs
It will depend on the complexity and priority of requests currently in your active queue, along with the amount of daily design hours you have on your plan. Typically first drafts can be turned around within 24-48 hours. See all estimates here: https://help.designpickle.com/en/articles/4699596-turnaround-time-estimates
Your subscription includes a platform plan and creative services, which cover the daily hours you need. Our creative services span a wide range of work, including illustrations, presentations, motion/video content, and standard graphic design. See examples of what’s included in our scope here: https://help.designpickle.com/en/articles/464399-official-scope-of-design-service
No. Subscriptions are month-to-month, quarterly, or annual and auto-renew each billing cycle. Cancel anytime within your billing settings before renewals to avoid being charged. No refunds are provided for unused time. Learn more: https://help.designpickle.com/en/articles/466264-are-there-any-long-term-contracts
We recommend submitting your request first and then emailing help@designpickle.com so our support team can coordinate with your design team to see if it’s possible. Timing can be affected by complexity, submission after cut-off times, holidays, or very tight deadlines. See Turnaround Time Estimates for more details.
Provide a clear brief covering your objective, creative style, art direction, copy, instructions, references, and any examples. The more specific you are, the better your team can deliver. See How to create a successful design brief for guidance.

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Customer-reported average annual savings on design services after switching to Design Pickle.
Faster than the average agency. Customers receive first drafts in 24 hours, while most agencies take 2–3 days.
On average, customers triple their creative production with a Design Pickle subscription.
Customers choose Design Pickle as their #1 design solution for more than 18 months on average.










